Hook up right
Ten minutes. One checklist. Safe towing starts here with our step-by-step guide.
Position and align your vehicle
Back your tow vehicle straight toward the trailer so the hitch ball sits directly under the coupler. Get it square. This matters more than speed.
Position vehicle
Position vehicle
Lower the coupler
Use the trailer jack to lower the coupler down onto the hitch ball. Lower it slow. You'll feel it settle when it's seated right.
Lower coupler
Lower coupler
Lock and pin the coupler
Push the coupler latch closed and lock it down. Insert the safety pin through the hole. This keeps the trailer from coming loose. Don't skip this step.
Lock coupler
Lock coupler
Attach safety chains
Cross the safety chains in an X pattern underneath the coupler and attach them to the vehicle frame. They're your backup if something fails. Make them tight.
Attach chains
Attach chains
Connect the light plug
Plug the trailer lights into your vehicle's electrical connector. The trailer needs to signal when you brake and turn. Test it before you leave.
Before you drive
Run through this list. It takes two minutes. It saves your life.
Coupler locked and pinned
The latch is closed and the safety pin is in. No exceptions.
Safety chains attached
Both chains are crossed underneath and bolted to your frame. They shouldn't drag.
Trailer lights working
Turn on your headlights and brake lights. Walk around the trailer and verify every light responds. If one doesn't work, stop and fix it now.
What kills a hookup fast
Most failures happen before you leave the lot. Know what breaks trailers loose and you'll never be one of them.
Forgetting the hitch pin
Not locking the coupler
Chains dragging on pavement
Questions
Get answers before you pick up your trailer.
All On The Go trailers except the utility model require a 2 5/16" ball hitch. Check your vehicle's manual or the hitch itself if you're unsure. Wrong size means no rental.
The coupler latch should be fully closed and the safety pin inserted through the hole. Try to lift the trailer tongue by hand. If it doesn't budge, you're locked in.
Check your owner's manual for towing capacity and tongue weight limits. Most modern trucks and SUVs handle our trailers fine, but don't guess. Overloading kills brakes and tires.
First check your vehicle's connector for corrosion or loose pins. Then inspect the trailer plug. If both look clean and the lights still don't work, contact us before you drive.
Most states require electric brakes on trailers over a certain weight. Our heavy-duty deckover has them. Check local laws and your vehicle's capacity before booking.
Still have questions?
Reach out anytime.
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